Aphex Growth ("we," "us," or "our") operates aphexgrowth.com and related client management tools, including websites, customer relationship management systems, and communication platforms used to provide our services.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, submit information through our forms, communicate with us, or access our client portal.
Information We Collect
When you contact us, become a client, schedule a consultation, or use our services, we may collect information such as your name, email address, phone number, business name, billing and payment information, information submitted through forms, onboarding documents, consultations, or client portals, and communication records related to your interactions with us.
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, website usage information, and information collected through cookies and similar technologies.
To provide and manage our services, we use secure client relationship management and marketing automation platforms. Information such as contact details, appointment history, and communication records may be processed through these systems to help us deliver services, manage client relationships, and improve customer experiences.
How We Use Your Information
We use the information we collect to provide, operate, and maintain our services; communicate with you regarding consultations, appointments, projects, onboarding, and account-related matters; provide customer support and respond to inquiries; send appointment reminders and service-related communications; send SMS and email communications when you have provided consent; process payments through our payment processor, Stripe; improve our website, services, and customer experience; maintain business records; and comply with applicable legal obligations.
SMS and Communication Consent
By providing your phone number and submitting information through our website, forms, or other communication channels, you consent to receive SMS messages from Aphex Growth related to appointments, consultations, onboarding, account updates, customer support, and service-related communications.
Message frequency may vary depending on your interactions with us.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message received from us.
For assistance, reply HELP or contact us using the information provided in the Contact Us section below.
SMS consent is not a condition of purchasing any goods or services.
We do not sell, rent, or share your SMS consent information or phone number with third parties for their own marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors performing support services, such as customer service, on our behalf. All other categories of text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business and provide services, including client relationship management and marketing automation platforms, payment processors such as Stripe, Google services including calendar and email services, and website hosting, analytics, and technology providers.
These providers are authorized to use your information only as necessary to provide services on our behalf.
We may also disclose information when required by law, including in response to subpoenas, court orders, legal processes, or when we believe disclosure is necessary to protect our rights, comply with legal obligations, prevent fraud, or protect the safety of others.
If Aphex Growth is involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction, subject to applicable privacy protections.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
Data Retention
We retain personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
If you request deletion of your information, we will remove it from our active systems where appropriate. Certain information may remain in backup systems or records for a limited period as required for legal, accounting, or security purposes.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Depending on your location, you may have additional rights under applicable privacy laws, including rights related to accessing, updating, or deleting your personal information.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about personal data collected, used, disclosed, or sold, and the right to request deletion of personal information.
To exercise these rights, please contact us using the information listed below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website usage, maintain login sessions, and enhance user experience.
You may disable cookies through your browser settings; however, some website features may not function properly as a result.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised effective date.
Contact Us
Questions about this Privacy Policy can be directed to: